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AAA 2013 Professional Development Sessions
To see more details on the sessions listed on this page, please click on the plus (+) sign.
(click here for a printed version)
* Space is limited. To register for FREE for these workshops, please click here now. *
Managing Workplace Conflict: Part 1 - Understanding Conflict: Assessing Your Own Tendencies
Chair: Phillip Glenn (Emerson College)
Saturday, April 20, 2013 - 8:00am - 10:00am
Topic Category:Professional Development
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Part 1 of a two-part workshop on Managing Workplace Conflict. You will learn basic concepts and strategies for dealing with conflict, assess your own strengths and areas for improvement, and practice core communication skills that will help you in diverse situations.
This session will include a brief introduction to core principles for understanding conflict and communication. The conceptual foundation will be integrated with exercises and activities designed to promote awareness of your own attitudes and behavioral tendencies. The insights gained in this first session will contribute directly to the conflict management training emphasized in the second session.
There is no charge, but advanced registration is required.
Managing Workplace Conflict: Part 2: Developing Core Skills for Managing Conflict
Chair: Phillip Glenn (Emerson College)
Saturday, April 20, 2013 - 10:30am - 12:30pm
Topic Category:Professional Development
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Part 2 of a two-part workshop on Managing Workplace Conflict. You will learn basic concepts and strategies for dealing with conflict, assess your own strengths and areas for improvement, and practice core communication skills that will help you in diverse situations.
Building on principles from the first session, this workshop will introduce and provide a forum to practice the core communication skills that are most helpful in managing conflict. The session will involve role-played case studies, a review of critical skills, and guidelines for continued learning.
There is no charge, but advanced registration is required.
9650 Rockville Pike Bethesda, Maryland 20814-3998
Tel: 301-634-7910 | Fax: 301-634-7965
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